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Frequently asked questions.
Straight answers about working with Eelven — time zones, NDAs, ownership, pricing, SEO and AI search. If your question isn't here, ask us directly. We reply within one working day, usually with an answer and occasionally with a joke.
About Eelven
What is Eelven?
Eelven is a strategy-led studio for premium website design, Shopify development, AI search optimisation (GEO), SEO, branding and social media. Our senior team works from Ahmedabad, India, with brands in the UK, the Netherlands, Norway, the rest of Europe and Australia.
Who does Eelven work with?
Ambitious startups, direct-to-consumer brands, premium service businesses and agencies that need a white-label development partner — mostly in the UK, the Netherlands, Norway, the rest of Europe and Australia.
How do you spell Eelven?
E-E-L-V-E-N: two e's, then “lven”. Not Eleven, not Elleven. If you typed one of those and still found us, congratulations — you're persistent, and we like that in a client.
Working together
Do you work with clients outside India?
Yes — that's most of our focus. Our hours overlap with the morning in London, Amsterdam and Oslo, and with the afternoon across Australia, from Perth to Sydney.
Will you sign an NDA?
Yes. We're happy to sign your NDA before you share anything sensitive about your business, product or clients.
Who owns the website, code and designs?
You do. Once the final invoice is paid, the design, code, content and intellectual property are yours, and we hand over every file and login.
How quickly do you reply?
We reply within one working day, and usually much faster. For anything urgent during a project, WhatsApp is the fastest way to reach us.
Pricing & payments
How much does a website cost with Eelven?
Brand websites usually cost €3,000 – €7,000, premium animated websites €7,000 – €18,000, and custom Shopify stores €4,000 – €15,000. You get a fixed quote after a free strategy call.
What currencies can I pay in?
Prices are listed in euros, and we invoice in EUR, GBP, NOK or AUD. Projects are billed in milestones agreed in your proposal; retainers are billed monthly.
SEO & AI search
What is GEO?
GEO (generative engine optimisation) is the practice of making a brand easy for AI assistants such as ChatGPT, Perplexity, Gemini and Google AI Overviews to understand, trust and cite when they answer questions.
How long does SEO take to work?
Most websites see meaningful movement within three to six months of consistent work. Technical fixes can show up within weeks; competitive keywords and new domains can take six to twelve months.
Can you guarantee rankings or AI recommendations?
No, and nobody honestly can. We improve the signals search and AI engines rely on, and we report every month on what moved — in plain English.
Want more detail? See how we work, pricing or our insights.
Still curious?
Ask the grandmaster.
We reply within one working day. Usually faster. Often with a joke.